Terms & Conditions
1 PROFESSIONAL RULES & PRACTICE GUIDELINES
1.1 We will observe the bye-laws, regulations and ethical guidelines of the Association of Chartered Certified Accountants and accept instructions to provide services to you on the basis that we will act in accordance with them.
2 INVESTMENT ADVICE
2.1 If during the provision of professional services to you, you need advice on investments, we may have to refer you to someone who is authorised by the Financial Services Authority as we are not.
3 RETENTION OF RECORDS
3.1 If, during our work we collect information from you and we will return any original documents to you following preparation of your financial statements. You should retain them for 6 years from the 31 January following the end of the accounting year.
3.2 Whilst certain documents may legally belong to you, unless you tell us not to, we intend to destroy correspondence and other papers that are more than seven years old, except documents we think may be of continuing significance. You must tell us if you wish us to keep any document for any longer period.
4 CONFLICTS OF INTEREST & INDEPENDENCE
4.1 We reserve the right during our engagement with you to deliver services to other clients whose interests might compete with yours or are or may be adverse to yours, subject to 7 below. We confirm that we will notify you immediately should we become aware of any conflict of interest involving us and affecting the company.
5.1 We confirm that where you give us confidential information, we shall at all times keep it confidential, except as required by law or as provided for in regulatory, ethical or other professional statements relevant to our engagement.
6 DATA PROTECTION ACT 2018 (GDPR)
6.1 To enable us to discharge the services agreed under our engagement, and for other related purposes including updating and enhancing client records, analysis for management purposes and statutory returns, crime prevention and legal and regulatory compliance, we may obtain, use, process and disclose personal data about you/your business/company /its officers and employees. We confirm when processing data on your behalf that we will comply with the relevant provisions of the Data Protection Act 2018.
7 PROCEEDS OF CRIME ACT 2002 & MONEY LAUNDERING REGULATIONS 2003-07
7.1 In common with all accountancy and legal practices, the firm is required by the Proceeds of Crime Act 2002 and the Money Laundering Regulations 2003 – 07 to:
have identification procedures for all new clients;
maintain records of identification evidence; and
report in accordance with the relevant legislation and regulations.
8 QUALITY CONTROL
8.1 As part of our ongoing commitment to providing a quality service, our files are periodically reviewed by an independent regulatory or quality control body. These reviewers are highly experienced and professional people and, of course, are bound by the same rules for confidentiality as our principals and staff.
9 HELP US GIVE YOU THE BEST SERVICE
9.1 We wish to provide a high quality of service at all times. If at any time you would like to discuss with us how we could improve our service, or if you are dissatisfied with the service you are receiving please let us know.
9.2 We will look into any complaint carefully and promptly and do all we can to explain the position to you. If we have given you a less than satisfactory service, we undertake to do everything reasonable to put it right. If you are still not satisfied you may of course refer the matter to the Association of Chartered Certified Accountants.
10 CONTRACTS (RIGHTS OF THIRD PARTIES) ACT 1999
10.1 Only someone who is a party to this agreement has the right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms. This clause does not affect any right or remedy that exists independently of the Act.
10.2 The advice we give you is for the company’s sole use and is confidential to the company and will not constitute advice for any third party to whom the company may communicate it. We will accept no responsibility to third parties for any aspect of our professional services or work that is made available to them.
11.1 Our fees are calculated on the basis of the time spent on the company’s affairs per the attached schedule. Our invoices will be due for payment after 30 days.
11.2 If we need to do work outside the responsibilities outlined in our engagement letter, we will advise the company in advance. This will involve additional fees.
12 APPLICABLE LAW
12.1 Our engagement with you is governed by, and interpreted in accordance with, English law. The Courts of England shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning our engagement letter and terms of business and any matter arising from or under them. Each party irrevocably waives any right it may have to object to any action being brought in those courts, to claim that the action has been brought in an inconvenient forum, or to claim that those courts do not have jurisdiction.
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Get in touch via phone, fax, email, or alternatively send us a message via our contact form.
Please note that due to Covid-19 all staff are currently working from home therefore we kindly request that you send an email in the first instance and we will provide you with a personal mobile number for all future ocassions.